Privacy policy

1. Introduction

Successful Minds Limited ("we", "our", "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or engage with our business.

By accessing our website, placing an order, or contacting us, you agree to the terms of this policy.

2. Who We Are
Successful Minds Limited
Registered in the UK
United Kingdom
hello@visageprofessional.co.uk
0333 323 0325

We are a provider of professional beauty and medical equipment and training services to business customers across the UK.

3. What Information We Collect
We may collect and process the following personal and business data:

Full name

Business name

Contact details (email address, phone number, postal address)

Billing and payment information

Device and order history

Training qualifications (where applicable)

Communications or enquiries sent to us

Technical data (such as IP address, browser type, and cookies) when you use our website

4. How We Use Your Data
We use your personal and business data to:

Process and fulfil your orders

Respond to your enquiries or customer support requests

Arrange training and support services

Send invoices, receipts, or payment confirmations

Provide warranty or aftercare services

Comply with legal and regulatory obligations

Improve our website and customer experience

Send you business-related updates, offers, and communications (with your consent where required)

5. Legal Basis for Processing
Under UK GDPR, we process your data based on:

Contractual necessity – to fulfil a contract or service

Legal obligations – to comply with the law

Legitimate interests – to grow our business and improve our services

Consent – when required (e.g., for marketing emails, newsletters)

6. Marketing Communications
We may send you updates or promotional materials relating to our devices, training, and business offers.

You can opt out at any time by clicking the “unsubscribe” link or contacting us directly.

We will never sell your data to third parties for marketing.

7. Data Storage and Security
We take data protection seriously and implement appropriate physical, technical, and organisational measures to protect your data.

Data is stored securely within the UK or other compliant jurisdictions.

Only authorised personnel have access to your information.

We retain data only for as long as necessary to fulfil our obligations.

8. Cookies and Website Tracking
Our website uses cookies to enhance your experience, analyse site traffic, and understand user behaviour.

You can control or delete cookies via your browser settings. More information can be found in our [Cookie Policy].

9. Your Rights
Under the UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request erasure ("right to be forgotten") in certain circumstances

Object to processing or withdraw consent where applicable

Request restriction of processing

Request data portability

To exercise any of these rights, please contact us at hello@visageprofessional.co.uk

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please check their policies before submitting any personal data.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you via email.

12. Contact Us
If you have any questions or concerns about how we handle your data, please contact:

hello@visageprofessional.co.uk
0333 323 0325

If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
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